Email Support: nothing-to-add@outlook.com
(Subject: Device Detox App Support)
We typically respond within 24–48 hours.
New to Device Detox? Here's how to get started:
A: Yes. Session history (duration, completion status, streak data) is stored locally on your device using Apple's SwiftData framework. If you are signed into iCloud, it may sync across your devices via your personal iCloud account. We never transmit data to our own servers and have zero access to your information.
A: You can limit any app installed on your device, as well as entire app categories (e.g. Social, Games, Entertainment) and web domains in Safari. The specific apps you choose are never stored or transmitted — only the count is recorded for your session summary.
A: When you configure a session, you select a commitment tier (a price you're willing to pay to exit early). If you tap "End early" during a session, you'll be shown the price and an Apple payment sheet. Completing the purchase ends your session immediately. If you cancel the purchase, the session continues.
A: You can configure a session without an early-exit option. Alternatively, you can always revoke Screen Time permission in iOS Settings → Screen Time, which will remove Device Detox's ability to limit apps (though we encourage committing to your session!).
A: Apple's Screen Time API (which powers the app limiting feature) does not function in the iOS Simulator. Device Detox must be run on a real iPhone running iOS 17 or later.
A: This is rare but can happen if iOS prevents the app from running in the background. Simply open the Device Detox app — it checks for expired sessions every time it becomes active and will immediately remove any stale limits. If the issue persists, contact support.
A: Device Detox is currently optimised for iPhone. iPad support may be added in a future update.
A: Session history (streaks, completed sessions) syncs via iCloud if you are signed in. Your active session and app selection are device-specific.
A: All purchases are processed by Apple. Please request a refund directly through Apple Support at reportaproblem.apple.com or via the App Store → your Apple ID → Purchase History.
A: Device Detox requires iOS 17.0 or later.
Found a bug? Help us improve:
Have ideas for new features? We'd love to hear them!
Send your suggestions to: nothing-to-add@outlook.com
(Subject: Device Detox Feature Request)
Planned features on the roadmap include:
For privacy-related questions, please review our Privacy Policy.
Device Detox uses Apple's Screen Time API under Apple's Family Controls entitlement. All app restrictions are voluntary and user-initiated. You can revoke Screen Time permission at any time in iOS Settings → Screen Time → [your name] or by deleting the app.
Thank you for using Device Detox. We're here to help!